" />
Fast deliveryto USA via FedEx Easy US Returns
Mid season SALE now on! Mid season SALE now on!

Privacy Policy

Introduction

We are committed to protecting and respecting your privacy.

Everyone has rights with regard to the way in which their personal information is handled. During the course of our activities we will collect, store and process personal information about our customers, suppliers and other third parties, and we recognise that the correct and lawful treatment of this data will maintain confidence in the organisation and will provide for successful business operations.

This policy sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal information and how we will treat it.

For the purpose of UK data protection laws, the data controller is Brandshop UK Ltd 9-10 St Andrews Square , Edinburgh, EH2 2AF

Data Protection Principles

When processing your information, we must comply with the six enforceable principles of good practice. These provide that your personal information must be:
  • processed lawfully, fairly and in a transparent manner,
  • processed for specified, explicit and legitimate purposes,
  • adequate, relevant and limited to what is necessary,
  • accurate and kept up-to-date,
  • kept for no longer than is necessary, and
  • processed in a manner than ensures appropriate security.

Information You Give To Us

We may collect, use, store and transfer different kinds of personal information about you, including:
  • Identity Data, such as your name, title
  • Account Identity Data, such as your email address and your password,
  • Contact Data, such as your billing address, delivery address, email address and telephone numbers,
  • Transaction Data, including details about payments to and from you, and other details of products you purchase from us,
  • Technical Data, including IP addresses, your log-in data, browser type and version, time-zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website,
  • Profile Data, including purchases or orders made by you with feedback
  • Usage Data, including information about how you use our website, products and services.
  • Marketing Data, such as your preferences in receiving marketing from us and our third parties, and your communication preferences.
We may obtain personal information by directly interacting with you, such as:
  • placing orders for products via our website,
  • creating an account on our website,
  • social media functions on our website,
  • browsing our website while logged into your Brandshop Account,
  • subscribing to our publications, or otherwise requesting marketing material to be sent to you, or
  • corresponding with us by phone, email, letters or otherwise.
We may obtain personal information via automated technology when you interact with our website by using cookies, server logs and other similar technologies.

We may also collect personal information about you from third parties or publicly-available sources, such as:
  • analytics providers (such as Google),
  • providers of technical, payment and delivery services,

How We Use Your Personal Information

We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances:
  • you have given us consent,
  • we need to perform a contract we are about to enter into, or have entered into, with you,
  • where it is necessary for our or a third party's legitimate interests, and your interests and rights do not override those interests, or
  • where we need to comply with a legal or regulatory obligation.

Cookie Policy

Our website uses encrypted cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website.

Changes To Our Policy

Any changes we make to our policy in the future will be posted on our website and, where appropriate, notified to you by email or via social media. Please check our website frequently to see any updates or changes to our policy.

Contact

Questions, comments and requests regarding this policy are welcomed and should be addressed to our customer services team by writing to the address at the top of this policy, or by emailing us sales@brandshop.co.uk

Write to : Brandshop, 9-10 St Andrews Square, Edinburgh, EH2 2AF

Cookies

Brandshop makes use of cookies. Cookies are small pieces of information sent from our website to the cookie file of the browser on your computer’s hard disc. Some files only remain on your file for the duration of your visit to our website (which are known as “session cookies”), whilst others remain after you have left our website in order to help us remember details about you (these are known as “persistent cookies”).

Cookies are used for a number of reasons:
  • To allow you to carry information across pages of our website and avoid having to re-enter information when you return to our site.
  • To monitor our website traffic and analyse how our website works. This will allow us to make changes to the website in the future and make it easier to use.
  • To deliver more relevant advertisements on websites that display advertising by showing you products you might be interested in based on your most recent visit to our site.
We currently have an “implied consent” policy in place. This means that we’ll assume by your continued use of our website that you are happy for us to use the cookies listed above unless you take certain steps to opt out of using the same. You have the ability to accept or decline cookies by modifying the settings in your browser. The majority of browsers will allow the user to alter the settings used for cookies. The help menu on your browser will have further details. You may also notice that some cookies that are not related to Brandshop, and are in fact third party cookies. As we are unable to control these cookies, we would encourage you to look at the third-party’s website for more information about their cookies. Further information on how to change your browser settings can also be found by visiting aboutcookies.org

Turning cookies off will restrict your access to our website. If you have your browser set to disable all cookies then you will not be able to access many parts of our website. If your browser is set to prompt you when cookies are being used, you will have to answer ‘yes’ when prompted to gain full access.

Updating your details

If any of the information that you’ve provided to us has changed, e.g. you change your email address, name or payment details, let us know by emailing sales@brandshop.co.uk

Disclosure of information

We comply with and are registered under the Data Protection laws in the United Kingdom. We take all reasonable care to prevent any unauthorised access to and use of your personal data. We maintain a responsibility to keep your information confidential and will only use it to offer relevant products and services to you. We’d also like to send you information about special features of our website or any other service or products we think may be of interest to you. If you do not wish to receive any mailings, email sales@brandshop.co.uk with your email address, customer number or name and address details.

Your consent

By submitting your information you consent to the use of your information as set out in this Policy. If we change our Privacy Policy we will post the changes on this page, and may place notices on other pages of the website, so you will be aware of the information we collect and how we use it at all times. Continued use of the service will signify that you agree to any such changes.

Security

We take your security very seriously, and we’ve invested in a totally secure and safe website for you to shop. Once you checkout, we encrypt all your details using Internet standard encryption technology (TSL/SSL).

If a site is secure, a padlock will appear in the bottom right hand section of your screen when you are in the personal data/ payment card entry area. Occasionally the padlock will not be visible but the page is still secure. If you do not see the padlock, you can check by right-clicking anywhere on the page (except on an image) and select Properties. If the URL starts https: the s indicates that the page is secure.