Brandshop have been selling over 100 brands of well known sports and fashion clothing, accessories and footwear for over 20 years. All our products are 100% genuine. Our online shopping process is secure and risk free. We offer free delivery and free returns.*
* UK deliveries and returns only.
How do I return a product?
From receipt you have 20 days to decide if you wish to return an item. Just fill out the returns form enclosed with your order.
It is very important that when you return an item we know the order number, your details and whether you want a refund or an exchange.
It can take up to 21 days to receive a return, however once received we will process the goods within 48 hours.
We will send an email confirming receipt of the return and the action taken be it an exchange sent out or a refund made to your account. Any refund will automatically be issued to the card used to make the original return. All items returned should be in their original condition. Goods will be inspected on return and any item returned in an unsuitable condition will be sent back to you.
Do I need to Create an Account to shop with you
If you set up an account it will save you from having to fill in the same details every time you shop with Brandshop and it will offer you benefits such as order tracking, discounts and special offers.
You can either sign up now or fill in all your details at the end of your shop.
What currencies can I use when I pay?
You can pay in Sterling (GBP) ,Euro (EUR) & US Dollars
Do you offer student discount?
Yes, we offer 10% discount on all items to students excluding sale items . Just type in STUDENT with your NUS Card Number .( Alcohol is excluded for all discounts including Student)
Are your products genuine?
We are Authorized Retailers that buy directly from the Brands , so your covered All our products are 100% genuine.
Can I place an order over the phone?
At this moment in time we only accept orders online.
Will I be charged customs and import charges?
Countries outside the European Union may incur a customs charge which will be charged once the parcel reaches its destination. These charges should be paid by the recipient. We cannot control these charges and cannot tell you what the charges will be. There are no import duties within the EU because we ship from the UK.
IF YOU HAVE ANY QUERIES AT ALL PLEASE CONTACT US AT firstname.lastname@example.org or on +44 (0) 131-473-1000